Anti-Fraud Policy
Kalohouse is committed to maintaining a safe, trustworthy marketplace. We actively detect, prevent, and respond to fraudulent activity.
How We Protect You
Escrow Payments
All payments are held in escrow. Sellers only receive funds after verification and buyer confirmation. This eliminates the risk of paying for properties that don't exist.
Agent Verification
Every property listing is physically verified by an authorized sector agent before it goes live. We confirm location, ownership, and property details in person.
Identity Verification
Property owners must verify their identity before listing. Verified owners receive a trust badge, giving buyers confidence in the listing's legitimacy.
Fraud Detection
Our system monitors for suspicious activity including duplicate listings, fake photos, unusual payment patterns, and reports from the community.
Common Scams to Watch For
Advance Fee Fraud
Scammers ask you to pay a deposit or fee before seeing the property. On Kalohouse, never pay outside the platform. All legitimate transactions go through our escrow system.
Fake Listings
Fraudulent listings use stolen photos and fake descriptions. Our agent verification process catches most of these, but always look for the Verified badge on listings.
Impersonation
Scammers may impersonate Kalohouse staff, agents, or property owners. We will never ask for your password or PIN via email, phone, or chat.
Price Too Good to Be True
If a property is priced far below market value, it may be a scam. Our platform shows fair market prices based on verified data.
Pressure to Act Fast
Scammers create urgency to prevent you from doing due diligence. Take your time, verify the listing, and use our escrow protection.
Our Anti-Fraud Measures
Prevention
- Mandatory identity verification for owners
- Physical property verification by agents
- Escrow system for all payments
- Secure authentication with encryption
Detection
- Automated fraud detection algorithms
- Community reporting system
- Regular listing audits
- Payment pattern analysis
Response
- Immediate listing suspension on fraud reports
- Full refund for verified fraud victims
- Account termination for fraudsters
- Cooperation with law enforcement
Suspected Fraud?
If you encounter a suspicious listing or believe you've been targeted by a scam, report it immediately. We take all reports seriously and respond within 24 hours.